FAQS

Artificial grass comes in many qualities, colours and sizes. Generally, quality is measured by the blade length of products and the density (measured in grams per square metre). Colours and styles vary from products that try to imitate a natural looking garden lawn (with all the imperfections that go with it) to lush green 'perfect' turf. What artificial grass is best will depend on its application and your personal choices. View our product guide for a full comparison of the Ultimate Grass product range.

Yes, our artificial grass is pet-friendly and ideal for dogs and cats to play on. All our products can be easily cleaned using a garden hose, warm water and mild detergent, or even with a good rainfall. Our artificial grass is very durable and manufactured to stand the test of time.

Yes, absolutely. Ultimate Grass has been designed with safety in mind. It's perfect for children as they can play all year round on it. You can choose a grass that is soft and plush to provide a cushion effect when children fall.

Absolutely not. Ultimate Grass are designed with the appearance of a real-life lawn to create a realistic artificial grass which looks and feels amazing.

Samples are available via our product pages, simply click the request a sample button on the product and we will send you a small sample of the product, so you can view the product before you buy from us.

It varies according to each project, if you measure then multiply the length by the width of the area this will calculate how many square meters you will need.

If unsure there is a helpful measuring guide on our guides and advice page to help you.

See ‘how much grass do I need’ above. The cost of artificial depends on how much you will need and can cost £17.98 per square metre or more.

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We’re happy to help. Just call us on 0161 989 0525 or email: [email protected] and we’ll answer your queries without delay.

Preparation is the key here. If you prepare the ground to the correct guidelines, then it is very simple and quick to lay. The artificial grass has been designed to be easily installed DIY. Some people may ask for the assistance of a landscaper to prepare the groundwork for them.

If you’re at all unsure, then feel free to contact us for further advice, or check out our DIY installation guide which gives you a step by step guide to fitting an artificial lawn on almost any suitable surface.

Yes. If you’re practically minded, you can install Ultimate Grass yourself. And you only need basic tools. We’ll give you plenty of help and advice including a step-by-step installation guide.

Yes. Installing artificial grass on concrete is easy as there is already a solid base to lay on. If the installation site is external you should ensure that the concrete has an appropriate runoff for rain and that water does not pool on the surface (pooled water on the turf could damage the backing over a long period). Follow our installation guides for a step by step walkthrough.

Yes, but the effect will be best if the paving surface is uniform and free of lumps/bumps. You should also ensure that the paving has an appropriate runoff for rain and that water does not pool on the surface (pooled water on the turf could damage the backing over a long period). Follow our installation guides for a step by step walkthrough.

Yes but you need to prepare it first and lay a sub-base. Follow our installation guides for a step by step walkthrough.

We wouldn't recommend laying artificial grass on existing turf. The existing grass should be removed and a sub-base laid before installing artificial grass. Follow our installation guides for a step by step walkthrough.

You should use underlay for your artificial grass and we recommend using a pad, particularly for the permanent installation of artificial grass on decking, concrete or other hard surfaces. When laying artificial turf on an existing grass profile, it is important to use a geotextile membrane to prevent weed growth.

Ultimate Grass artificial grass is versatile enough to be laid on just about any surface. It can be laid on soil, concrete, tarmac, paving and areas which have previously had natural grass (with suitable base preparation where required). It copes beautifully with sloping areas. It can even be laid on roof terraces and balconies.

Absolutely! Artificial grass is a great choice for all households: it is non-toxic and hardwearing.

Ultimate Grass comes with a 9-year warranty as standard, a well maintained artificial lawn's life expectancy could be as much as 20 years of maintenance-free life depending on the volume of traffic in the area.What 

Artificial grass is made from the synthetic materials. The three main materials are: 

Polyethene - which is long-lasting and gentle on the skin.

Polypropylene - which is also long-last but harsher and resilient.

Nylon - which is robust & often used in products due to its high burn tolerance.

Our artificial grass comes in rolls that are 4m x 25m. The cost of our artificial grass is from £17.98 to £23.98 per square metre.

Yes. Ultimate Grass doesn’t need to be watered like real grass. Even in prolonged periods of hot weather, it will stay green and lush without water. It also needs no mowing so there are no clippings to dispose of.

Artificial Grass gives you a perfect lawn all year round with no maintenance. Our grass requires no mowing, no watering, never any mud, suitable for children, pet-friendly and comes with 9-years of warranty.

Generally speaking, there are two options available for you.

You can either let nature take its course (let the rain clean it!) or you can simply wash it down with a hosepipe. To keep your lawn looking brand new, we recommend giving it a quick brush once every 6 months. This keeps the pile standing up and looking clean.

Yes, see ‘what to clean artificial grass with’ above. You get your hose out and give the lawn a very quick clean with some plain water straight from the tap to keep it clean and looking good.

Yes, artificial grass can be vacuumed, provided it doesn’t have high suction, it can be considered like a normal carpet, although it’s not that necessary.

Although artificial grass doesn't require cutting like natural grass, your lawn will still need regular care. Rain will clean dust and other dirt from your lawn, but in drier seasons a regular rinse with a hose will be needed. Follow our care guide for a step by step walkthrough.

Pet soiling will not damage the grass, and any staining which may occur can easily be cleaned.

Animal urine will pass straight through the grass and be absorbed by the soil underneath - although we do recommend regularly rinsing the grass with water.

No, our artificial grasses are fully UV resistant and carry a minimum guarantee of 9 years against fading from sun exposure, meaning your grass will stay green all year round!

No, maintenance is not really required. You may need to remove dead leaves or other debris, which may come from plants or trees from time to time.